That said, SugarCRM does have a lot going for it - our review highlighted the good customization and featureset that's good for those on a budget.
Plus, it's a budget-focused solution, available from $14 per month, and it comes with a decent free plan to allow you to try it out without spending a cent. We'd pick Zoho CRM as the best overall, due to a wide range of features covering sales, marketing, and customer service alike, as well as a high ease of use, quick setup, and great customization options.
Here at, we've already operated our own version of a CRM awards competition: Market research to help us craft the best possible reviews of this software category.Īfter a few rigorous rounds of testing, our team came up with slightly different results for which customer relationship management software service sits at the top in what's a very competitive field. You can see the final short list of every highly commended finalist yourself over at the CX Today site.